Refund policy

Khaleej Hub Refund & Replacement Policy
At Khaleej Hub, we want to ensure a seamless experience for all our customers and partners. Please read our guidelines below regarding order issues, damages, and replacements.
🔁 Free Replacements
  • Eligibility: Products received in an incorrect, broken, faulty, or damaged condition qualify for a free replacement.
  • 7-Day Window: Replacement requests filed within 7 days of delivery are processed completely free of cost.
  • 30-Day Limit: Complaints are catered to for up to 30 days post-delivery, though charges may apply for requests made after the initial 7 days.
💰 Refund Restrictions
  • No Direct Cash Refunds: Khaleej Hub operates strictly on a replacement-only model for all delivered orders. We do not offer cash refunds.
  • Reseller Guidelines: Independent resellers dropshipping through our platform must display return and replacement guidelines on their own storefronts that are identical to these official terms.